ph0063 Privacy
Policy

01 Introduction

ph0063 ("the Platform," "we," "us," or "our") operates the online gaming platform accessible at ph0063.com and its associated subdomains. In the course of providing our services — including account registration, sports betting, live casino, slots, bingo, payment processing, and customer support — ph0063 collects and processes personal data relating to registered Users and visitors to the platform.

This Privacy Policy sets out in clear, plain terms what personal data ph0063 collects, the purposes for which it is processed, the legal bases on which processing is carried out, how long data is retained, with whom it may be shared, and the rights available to you as a data subject under Philippine law. We encourage you to read this policy carefully and to contact us if you have any questions.

This policy applies to all personal data processed by ph0063 in connection with the platform, regardless of the device or channel through which you access our services.

02 Data Controller

ph0063 is the personal information controller responsible for the personal data collected through the ph0063 platform, as defined under the Philippine Data Privacy Act of 2012. ph0063 determines the purposes and means of processing personal data in connection with the platform and is accountable for ensuring that such processing complies with applicable data privacy laws and regulations.

ph0063 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. You may contact the ph0063 DPO through the support channels described in Section 14 of this policy.

03 Data We Collect

ph0063 collects the following categories of personal data in connection with the operation of the platform:

3.1 Identity & Contact Data

• Full legal name
• Date of birth
• Gender
• Nationality
• Residential address (including barangay, city/municipality, province)
• Email address
• Mobile number

3.2 Identity Verification Data (KYC)

• Government-issued photo ID (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys national ID)
• Proof of address documents
• Selfie or facial verification image (where required)
• Source of funds documentation (where required for enhanced due diligence)

3.3 Financial Data

• GCash or PayMaya account number (mobile number)
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks)
• Credit or debit card details (Visa/Mastercard — card number is tokenized and never stored in full)
• Transaction history, including deposits, withdrawals, and bet records

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Login timestamps and access logs
• Cookie identifiers and similar tracking data (see Section 8)

3.5 Communications Data

• Records of Live Chat conversations with ph0063 support agents
• Email correspondence with ph0063
• Feedback, complaints, and dispute records

3.6 Responsible Gaming Data

• Self-exclusion requests and status
• Deposit, loss, and session limit settings
• Responsible gaming assessment responses (where applicable)

04 How We Collect Data

ph0063 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact support, or respond to a survey or promotion.
• Automatically — through cookies, web beacons, server logs, and similar technologies when you access and interact with the ph0063 platform.
• From third parties — including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard networks), fraud prevention services, and PAGCOR or other regulatory bodies where required by law.

05 How We Use Your Data

ph0063 uses your personal data for the following purposes:

06 Legal Basis for Processing

ph0063 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform the contract between you and ph0063 (i.e., to provide the gaming services you have registered for).
• Legal obligation — processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and the Data Privacy Act itself.
• Legitimate interests — processing is necessary for ph0063's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent — for processing activities that are not strictly necessary for the performance of the contract or compliance with legal obligations, such as marketing communications, ph0063 relies on your freely given, specific, and informed consent.

07 Data Sharing & Disclosure

ph0063 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph0063 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Identity verification providers — to conduct KYC checks and age verification as required by PAGCOR regulations.
• Payment processors — including GCash, PayMaya, BPI, BDO, Metrobank, and Visa/Mastercard networks, to process deposits and withdrawals.
• Fraud prevention and security services — to detect and prevent fraudulent activity, money laundering, and unauthorized account access.
• Regulatory and law enforcement authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or court order.
• IT and platform service providers — including cloud hosting, data analytics, and customer support technology providers, who process data on ph0063's behalf under strict data processing agreements.
• Game content providers — limited technical data may be shared with licensed game providers to facilitate the delivery of casino and sports betting content.

All third-party service providers engaged by ph0063 are required to process personal data only in accordance with ph0063's instructions and applicable data privacy laws. ph0063 does not transfer personal data outside the Philippines except where necessary and subject to appropriate safeguards.

08 Cookies & Tracking Technologies

ph0063 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the ph0063 website. The following types of cookies are used:

• Strictly necessary cookies — essential for the platform to function, including session management, login authentication, and security. These cannot be disabled.
• Functional cookies — remember your preferences, such as language settings and display options, to improve your experience on ph0063.
• Analytics cookies — collect aggregated, anonymized data about how Users interact with the platform, helping ph0063 identify areas for improvement.
• Marketing cookies — used to deliver relevant promotional content to you based on your activity on the platform, subject to your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph0063 platform. ph0063 does not use cookies to collect sensitive personal data beyond what is described in this policy.

09 Data Retention

ph0063 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. The following general retention periods apply:

• Account and KYC data — retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC requirements.
• Transaction and betting records — retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications — retained for three (3) years from the date of the interaction.
• Technical and usage logs — retained for up to twelve (12) months, after which they are anonymized or deleted.
• Marketing consent records — retained for the duration of your account and for two (2) years following account closure or withdrawal of consent.

Upon expiry of the applicable retention period, ph0063 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10 Data Security

ph0063 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph0063 platform.
• Encryption of sensitive data at rest, including financial and KYC data.
• Role-based access controls limiting access to personal data to authorized personnel only.
• Regular security assessments, penetration testing, and vulnerability scanning.
• Multi-factor authentication for account access and administrative systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph0063:

• Right to be informed — you have the right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access — you have the right to request a copy of the personal data ph0063 holds about you.
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data held by ph0063.
• Right to erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph0063's legal retention obligations.
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability — you have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the ph0063 Data Protection Officer through the support channels described in Section 14. ph0063 will respond to all verified data subject requests within fifteen (15) business days, in accordance with the Data Privacy Act.

12 Children's Privacy

The ph0063 platform is strictly restricted to individuals aged 21 years and above. ph0063 does not knowingly collect personal data from individuals under the age of 21. If ph0063 becomes aware that personal data has been collected from a person under 21, it will immediately terminate the relevant account, delete the associated personal data, and report the matter to PAGCOR as required.

If you are a parent or guardian and believe that a minor has registered on the ph0063 platform, please contact us immediately through the support channels in Section 14 so that we can take prompt action.

13 Changes to This Privacy Policy

ph0063 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. Where changes are material, ph0063 will notify registered Users by email or through a prominent notice on the platform prior to the changes taking effect. The "Last Updated" date at the top of this policy will be revised accordingly.

Your continued use of the ph0063 platform following the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of the updated policy. If you do not agree with any changes, you must cease using the platform and may request account closure in accordance with the ph0063 Terms & Conditions.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph0063, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 inside your ph0063 account dashboard — the fastest way to reach us.
• Email: [email protected] (plain text — not a clickable link)

ph0063 aims to acknowledge all privacy-related inquiries within three (3) business days and to resolve them within fifteen (15) business days. For complaints that cannot be resolved directly with ph0063, you may escalate the matter to the National Privacy Commission of the Philippines.